20 years of success in setting advanced software standards

W. Terrence Robertson

Gnosis Web Design is the Web design arm of Robertson Engineering.  Robertson Engineering has developed an enviable tradition setting the standard in software development.  From developing the world’s most powerful Java-based billing engine resulting in the establishment of the Java 2^nd Generation Enterprise Edition (J2EE) to middle tier expert systems without peer in the world, Robertson Engineering has set the standard toward defining what was possible in software development.  Today Robertson Engineering continues this tradition in developing the the world’s first semantic logic model application, permitting computers to interpret natural language.

Healthcare ● Pharmaceutical ● Internet Telephony & Industry

Healthcare:

Aetna, Inc. — Middletown, CT



Process reengineering and systems analysis initiative involving automating set up of plan benefits and features of the Aetna Quoting Center (AQC) database through a Natural Language Pattern Recognition and Interpretation Engine producing interoperability with the Policy Entry and Reporting System (PE/RS) database and achieving integration of databases.

Blue Cross Blue Shield of Minnesota — Eagan, MN



Enterprise wide business rules management initiative named SuperOps involving assessment of Off The Shelf (OTS) business rules engines for integration into the COBOL based STAR claims processing system to modernize and streamline claims adjudication and remedy errant claim's adjudications. In response to the pressures to Blue Cross Blue Shield of Minnesota to adjudicate claims, developed a stop-gap Super Examiner Workstation enabling significant increases in workflow productivity and increased accuracy in claims adjudications.

Highmark Blue Cross Blue Shield of Pennsylvania — Pittsburgh, PA



Major systems integration initiative called HighBar involving Highmark's seven core businesses and integrating seven disparate legacy billing systems obtained through acquisitions into the world's most powerful Java (J2EE) billing engine streamlining billing operations, as well as consolidating and simplifying the application logic. Collaborated with KPMG (now BearingPoint) at the request of Sun Microsystems to put the project back on track by providing design and project management leadership, and providing KPMG and their subcontractors with skills acquisition in MQSeries, database design, stored procedure development and other related technologies, resulting in the formulation of the base standards now known as J2EE.

Blue Cross Blue Shield of Massachusetts — Boston, MA



Our consulting team worked hand-in-hand with the Chief Information Officer to reengineer the work process in their IT department to dramatically improve the service level to BCBS MA users and managers. We met with representatives of all business units to understand their issues and concerns with the IT department. We devised and implemented a comprehensive set of capital budgeting and operations budgeting guidelines, focusing on financial ROI, as well as "softer" metrics such as external customer satisfaction, achieveing significant budget, headcount, and operating reductions within six months.

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Pharmaceutical:

Bristol Myers Squibb — Wallingford, CT



Managed the development effort for Lead Discovery Profiling Toolkit Application Version 3 (enterprise-wide Web-based scheduling and reporting system for high and medium throughput drug discovery testing and profiling).

Genetics Institute (Wyeth) — Andover, MA



Wyeth

Installation and integration of the Beckman Laboratory Information Management System (LIMS) and stability validation project involving integrating LIMS into a Cobol environment sharing testing information with a Oracle laboratory results database on the aging stability of commercially produced biopharmaceutical proteins.

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Internet Telephony & Industry:

GTE Internetworking — Waltham, MA; Dallas, TX



Planned, designed and transitioned GTE from their Network Management Forum to Nortel's Telephony Management Network telephony architecture in an initiative to offer VoIP over existing physical infrastucture making use of data packets and expert systems' "event-condition-action" (ECA) and inference rules using a rules repository.

General Motors Corporation — Detroit, MI



Design of a business component framework and subsequent development of business components for GM's data hub to provide in-house application developers with a mechanism to quickly develop strategic applications in a consistent fashion, share global data and common business rules by making Proforma's ProVision Workbench and Rational's RequisitePro communicate with each other. GM's data hub was a major initiative to migrate the benefits gained from just-in-time inventory control to GM's contractors, thereby lowering the per-unit cost of inventory and resulted in bringing Enterprise Resource Planning full-circle by placing corporate management back in control of Information Technology.

Factory Mutual Engineering Corporation — Norwood, MA



Spearheaded the Business Rules Engineering effort in support of Factory Mutual Engineering Corporation's effort migrating FMER's Full Appraisal System from a first normal form data structure to a fourth normal form, Y2K compliant data structure (RDB) and migration into Oracle 8i followed up by adding the dimension of portability into the field, providing rules to adapt data to global regional standards.